1. Introduction
Your privacy is important to us. This Privacy Policy explains how Get Poppy AI ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you access or use our website and services.
2. What We Collect
We collect information you provide directly and data automatically through your use of our services:
- Personal Information: Name, email, phone number, organization, billing info, and any other info you provide.
- Content Data: Text, uploads, or content you submit via our platform.
- Usage Data: Log data, device info (OS, browser type), IP address, pages visited, click activity.
- Cookies & Tracking: We use cookies, pixels, and similar technologies to analyze usage patterns and improve your experience.
3. How We Use Data
We process your information to:
- Provide, maintain, and improve our services
- Personalize your experience and recommend relevant content
- Communicate via email, support, and promotional messages (opt-out available)
- Analyze usage to better understand and enhance performance
- Support business insights, feature development, and fraud prevention
4. Communications
When you supply contact info, you consent to:
- Transactional emails (account-related, billing, updates)
- Marketing emails (offers, newsletters) with opt-outs
- Text messages (if you opt in), with instructions to STOP or HELP provided
Opting out of marketing communications does not affect essential service communications.
5. Data Sharing & Disclosure
We do not sell personal data. We share information only:
- With trusted service providers (e.g., hosting, analytics, payment processors), under confidentiality restrictions
- If required by law, to enforce our terms, or respond to legal requests
- In connection with business transactions (e.g., mergers, acquisitions)
6. Data Storage & Security
We store data using secure, cloud-based infrastructure. We take reasonable measures—technical and organizational—to protect your data, though perfect security cannot be guaranteed.
7. Your Rights & Choices
You control your data. You may:
- Access, update, or correct your information
- Request deletion or export of your data
- Unsubscribe from marketing communications
- Disable cookies (affecting functionality)
If you are subject to regional privacy laws (e.g., GDPR, CCPA), you can request data access, deletion, portability, or object to processing as applicable.
8. Children's Privacy
Our services are not intended for children under 13 (or 16 in certain regions). We do not knowingly collect their data. If aware of such data, we will delete it promptly.
9. International Data Transfers
Your data may be transferred to, stored, and processed in countries other than where you reside, including the US, where privacy standards may differ. We take steps (e.g., Standard Contractual Clauses) to ensure appropriate protections.
10. Cookies and Tracking
Our website uses cookies and tracking technologies for:
- Authentication and security
- Preferences and feature enhancements
- Performance analytics and product improvement
- Marketing and ad targeting
Third-party cookies (e.g., Google Analytics) may also collect data; you can manage cookies via your browser settings.
11. Retention Period
We retain personal data as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive or deleted accounts may have data retained for a limited time before deletion or anonymization.
12. Third‑Party Links
We may display content or links from other websites or services. This policy does not apply to those third parties; please check their privacy rules independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We'll post changes here and, if material, provide notice via email or on our website. Continued use after changes indicates acceptance.
14. Contact Us
For any questions or concerns about this Privacy Policy, please fill out the contact form on our website.